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Log into your Virgin Mobile account | Virgin Mobile
Yes, my password is: Forgot your password? Stay up to date on the latest with our official Community app. Let's Go No, thanks. Community Highlight Contest. I found this on another forum:. Right-click the page; 2. The nine digit number you see assigned in the Value column next to that Name is your account number.
Tell everyone you know that Virgin Mobile is aware of this issue and still chooses to make it unnecessarily difficult for their paying customers to obtain their account numbers. I have posted your instructions here and given you full credit: Awesome, glad this helped. I got my account less than 30 seconds without having to make a phone call.
Have a great week! Thank you Peter! But your suggestion worked, and taught me more about the types of information cookies can store! You bring up a great point about the online method vs. Ahhhhhhh, thank you!!!! Virgin was good to me but I needed to switch and they seemingly keep the account from customers to make it more difficult to switch providers. I rate this a 5. I rate info given by virgin a 0.
PS what provider are you switching to? I switched to US Cellular and have been very happy with them they have great coverage in my rural area. Adding to the long list of happy commenters to say that this worked like a charm! Thank you for the tip! Thank you JD for the tip! Unfortunately, I called too late. I was able to find my account online!! Virgin Mobile was very polite in getting me the information I needed to port my number to another carrier. I was kind of fearing this step as I had heard horror stories, but I experienced none of that.
Great interaction. In fact, other than spotty service in many areas I find myself daily, VM has been a great carrier for me. Thanks for your advice! I just called customer service and used the steps mentioned at the very top and it worked. It was the same account number given to me by customer service.
- Where can I find the account information from my previous carrier?.
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Good luck to everyone! I switched to Tmobile lol. Hi Fernando, Thank you for your nice comment. They have some pretty good deals going on right now! When i told them that they tried to transfer me to a different department. When i told them no the person gave me the number.
How do I find my Virgin Mobile account number?
What phone and carrier did you end up switching to? I was not looking forward to having to deal with Virgin mobile customer service again. I opted not to give a reason, and the Virgin rep read the number to me at high speed, forcing me to ask her to repeat it.
Not a great customer service experience. Thanks also to the commenter who posted the cookie tip — I was able to verify that I had gotten the correct number. Hi Steve, Thank you for the report and I am glad to hear you were able to get your VM account number using both methods! I called Virgin and was fortunate to just have them give me the number no questions asked.
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- My Account Log in Help - Virgin Mobile Canada.
I was breaking my head on the site trying to figure out where the number could be. I agree with Chazz they hide the number to make it harder to leave. Howdy Debbie, Thank you for your nice comment, I am very glad the Virgin Mobile account number tip worked well for you!
I never had to call VM, and I was able to port my number to Verizon in a matter of minutes. I called Virgin, and within 3 minutes I had the account number. Thank you for your comment Willy. You bring up a great point, VM should definitely just display the account number in plain sight for their customers! Followed these instructions. Told them I just wanted the account number when they asked why. No big deal. I was on the phone for less than two minutes! I have Internet Explorer, not Chrome.
Goto Debugger tab 4. Scroll down to line number 5. Line is: Thanks sooo much! Worked like a charm! I appreciate the time you took to carefully detail it here! You ROCK! Hi Laurie, Thank you for your nice comment! This works amazingly well! However I will say Virgin Mobile is difficult to work with.
I called and got right through with your steps. No system down time.
Hi Wendy, Thank you for nice comment. Thanks for this. This process still works.
Welcome to Your Account
Hey CJ! I've replied to your PM with your account number as requested. We're very willing to provide account numbers when requested, but we have to authenticate your account in order to do so. Sign In. How to get your account number. Turn on suggestions.
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